How to fix the “Payment not completed” error on Apple Pay
If you see the “Payment not completed” error when you try to use Apple Pay, don’t worry! There are a few simple steps you can take to fix the problem.
Correct Apple Pay settings
First, make sure that your Apple Pay settings are correct. To do this, open the Settings app and tap on “Wallet & Apple Pay.” Next, tap on your default card and make sure that the information is correct. Check the billing and shipping address associated with your Apple ID to make sure they’re up to date.
Compatible Device
Make sure that you’re using a compatible device – Apple Pay works with iPhone 6 and later, iPad Pro, iPad Air 2, and iPad mini 3 or later.
Updates
Make sure that your iPad is running the latest version of iOS. You can do this by going to Settings > General > Software Update. If an update is available, tap Download and Install
Card Authorization
Make sure that your card is authorized for Apple Pay by your bank
Restarting iPhone
If your settings are correct and you’re still seeing the error, try restarting your iPhone. Sometimes this can fix the problem. Just press and hold down the power button until “slide to power off” appears on the screen; then slide it across and wait for the Apple logo to appear as it restarts itself. After restarting, try adding your card again.
Contact Bank
If you’re still having trouble, contact your bank or card issuer. They may be able to help you troubleshoot the problem.
Apple Support
If that doesn’t work, contact Apple Support – they may be able to help you troubleshoot the issue or refund your payment if necessary.
FAQ
What may be causing this error?
Apple Pay uses a device-specific number, combined with a transaction-specific dynamic security code, to process payments. Your bank or card issuer verifies this information with your financial institution to authorize the payment. If there’s an issue verifying your card with your bank or card issuer, you’ll see one of these messages: “Your payment method was declined.” “Bank Connection Error.”
What other payment options are available if Apple Pay is not working?
You can try using another form of payment, such as Paypal, a credit or debit card.
Are there any security measures that need to be taken for fixing the “Payment not completed” error on Apple Pay?
When you add a card to Apple Pay, the actual card numbers are not stored on the device, nor on Apple servers. Instead, a Device Account Number is assigned, encrypted and securely stored in the Secure Element on your device. Each transaction is authorized with a one-time unique dynamic security code
How can I prevent this error from happening in the future?
Try all the trouble shouting steps above. One other way to prevent this error from happening in the future is to make sure that your Apple Pay information is always up to date. You can do this by regularly checking your credit or debit card balance and making sure that there are no expired cards in your Apple Pay account. Another way to prevent this error from happening is to double check the payment amount before you confirm a transaction.
Is there any specific software or hardware issue related to the “Payment not completed” error on Apple Pay?
No, this error appears to be unrelated to any particular software or hardware issue. It seems to be caused by an incorrect setting or configuration on the user’s end.
