About
Lite Feedback is a powerful tool designed to help website owners and developers collect and manage feedback from their users with ease. This one-line widget is particularly helpful for small to medium-sized businesses, startups, and individuals looking to improve their website and user experience. By providing a simple and efficient way to collect feedback, Lite Feedback enables users to make data-driven decisions and improve their website.
Details
The key features of Lite Feedback include:
- A one-line widget that captures every comment with full context, including page, device, browser, OS, timezone, and any metadata you attach
- AI-powered auto-categorization and sentiment analysis to help you make sense of the feedback
- A Kanban workflow to organize and prioritize feedback
- Translated replies to support users in their own language
- Identify and REST API for developers to integrate with their backend
- No cookies set and no personal data collected by default, making it GDPR-friendly
- Full customization options for the widget, including colors, copy, trigger button, and mobile behavior
- Manual capture of feedback from support calls or sales chats
- Integration with popular platforms like WordPress, Shopify, Wix, and Webflow
- Real-time email and Telegram notifications
- Daily and weekly feedback reports
