About
Helpjuice is a knowledge base software trusted by over 130,000 users, designed to streamline support and boost productivity for businesses and teams. It is particularly helpful for customer support teams, technical writers, and organizations looking to centralize their knowledge and improve self-service rates. With Helpjuice, users can create a comprehensive knowledge base that is easy to use and navigate.
Details
The key features of Helpjuice include:
- Amazing integrations to bring instant knowledge to users and teams
- Tools to create amazing articles, including configuration options for accessibility
- Support for over 50 languages for translations
- Knowledge Base Planner for brainstorming topics in a kanban style
- Options to restrict specific content by user or group, or make it public
- Analytics to measure the productivity of users and groups, and to track what topics people consume
- Features to boost employee activity, including article and category tracking
- AI-powered tools such as AI Answer, AI Search, AI Chatbot, and AI KB Analytics
- Seamless API integration for a self-taught user experience
- Fixed pricing and clear documentation for smooth implementation
Helpjuice is a powerful knowledge base software that can help businesses and teams streamline their support and boost productivity