About
Levity is a cutting-edge tool designed to streamline freight email operations with the power of AI and automation, making it an indispensable asset for logistics companies looking to optimize their workflows. By automating email processing, Levity helps teams focus on building customer relationships rather than getting bogged down in manual tasks. This innovative solution is particularly beneficial for fast-growing logistics companies seeking to enhance efficiency and reduce costs.
Details
- Automatically classifies incoming emails and attachments based on custom categories for easier sorting, routing, and prioritization.
- Connects to inboxes, extracts information from emails, and automates subsequent actions to lower the cost to serve.
- Integrates with Transportation Management Systems (TMS) to automate order entry, reducing manual work and increasing efficiency.
- Provides full visibility into email operations, ensuring nothing slips through the cracks.
- Features PhoneAI for handling outbound operations, sales, check calls, and payment status checks.
- Offers real-time, actionable analytics through its Control Tower, providing insights into email operations and customer interactions.
- Helps in replying to email-based spot quote requests up to 10X faster by auto-identifying requests, extracting load details, and determining rates.
- Supports track & trace, document collection, and order entry processes.
