About
Sonant is an AI receptionist designed specifically for insurance agencies, brokers, and distributors, helping to automate routine incoming calls and free up licensed agents to focus on high-value tasks. This innovative tool is perfect for insurance professionals looking to increase productivity, improve client satisfaction, and reduce operational costs. By leveraging AI technology, Sonant enables agencies to provide 24/7 personalized and consistent service to their clients.
Details
The key features of Sonant include:
- 24/7 Availability: Enable 24/7 personalized and consistent service with zero waiting times for clients
- Transfer Calls: Directly connect customers to human agents as needed
- Quote Intaking: Automate quote intaking, from call to quote details in the Agency Management System (AMS) or rater
- Servicing Inquiries: Collect information relative to customer requests and third-party inquiries
- Appointment Scheduling: Automatically schedule appointments, fully integrated with the agency's calendar
- Post Call Notes: Summarize calls, extract relevant data, and automatically update systems
- Multilingual: Speak and understand multiple languages, even in the same call
- Tailored to the Agency: Consistent client experience across calls, tailored to agency guidelines and integrated with the AMS and other tools
