About
ThriveDesk is a modern help desk software designed for customer service teams in SaaS and Ecommerce businesses, offering a refreshingly simple yet powerful solution to manage customer support. This software is ideal for teams seeking to optimize conversions, prevent cart abandonment, and provide exceptional customer service. With ThriveDesk, businesses can streamline their support operations and enhance customer satisfaction.
Details
- Chat Assistant: Convert customers at scale with live chat, optimizing conversions and preventing cart abandonment
- Real-time Data: Discover real-time insights into customer origins and website activities
- Custom Branded: Endless customization options to ensure customers recognize your unique brand identity
- Chat + Email: Maintain customer engagement by following up on emails, even if they leave live chat
- Inbox: Streamline tickets and customer conversations in a collaborative shared inbox
- Ticketing: Save time on data entry and prioritize critical issues with ticket routing
- Collaboration: Effortlessly collaborate with colleagues to solve complex problems while keeping customers informed
- Integrations: Seamlessly integrate with preferred apps or existing ones, eliminating the need to juggle multiple platforms
- AI Powered: Automate tasks, offer personalized recommendations, and provide quick, accurate solutions
