About
DeskDingo is a powerful customer service solution designed to empower businesses to provide exceptional support to their customers. With its AI-enhanced tools, it helps reduce response times, increase customer loyalty, and drive growth and profits. This software is particularly helpful for businesses looking to boost sales and enhance their customer experience.
Details
The key features of DeskDingo include:
- Unified Inbox: A centralized hub that brings together all customer interactions into one easy-to-manage workflow, ensuring seamless collaboration among support teams.
- Live Dashboard: An intuitive dashboard providing real-time insights into live chats, customer support agents, and website visitors, allowing for optimization of the customer experience.
- AI Bot: A bot that can handle customer inquiries, call custom functions, read and learn from the knowledge base, and transfer conversations to support agents when needed.
- Knowledge Base: A resource that enables customers to help themselves, provides internal resources for support agents, and allows the AI bot to answer customer queries, saving time and enhancing the customer experience.
- Pricing Plan: A free forever plan with unlimited seats, chats, and websites, as well as optional add-ons for unlimited history, ad removal, AI bot, and AI drafts.
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