About
EasyChatDesk is a live chat widget and customer support software designed to help businesses communicate more effectively with their prospects and customers. This tool is ideal for website owners, e-commerce businesses, and customer support teams looking to enhance their customer engagement and support experiences. By integrating EasyChatDesk into their website, businesses can provide real-time, personalized support to their visitors, leading to increased customer satisfaction and loyalty.
Details
The key features of EasyChatDesk include:
- Live Chat Widget: allows customers to interact live with businesses or their agents
- Full statistics: provides advanced statistics, including customer paths and lead capture
- Form builder: enables businesses to build their own chat forms for offline interactions
- Chat bot feature: automates repetitive tasks and directs customers to relevant resources or live agents
- Unlimited chat history: stores all messages, tickets, and files without time limits
- CRM Ticketing system: creates tickets directly from the control panel
- Mobile app: provides a fully featured iOS and Android app for on-the-go customer support
- Advanced Branding: offers white label branding options for the live chat widget
EasyChatDesk is a comprehensive live chat and customer support software that offers a range of features to help businesses enhance their customer engagement and